Referral Mapping: Unlocking the Hidden Network
Move beyond passive referrals. Proactive mapping makes it simple to surface quality candidates through recognition, not recall – faster, more secure, and with collaboration tools that turn employee networks into a repeatable hiring advantage.
Why this matters
Proactively Pursue the Right Talent
Most referral programs are passive. A recruiter emails staff: “Does anyone know anyone for this job?” The usual result: silence, or a handful of obvious names. This approach wastes time, fails to capture the true breadth of employee networks, and leads to inconsistent results.
Proactive referral mapping changes the game. By systematically surfacing the right names, recruiters unlock candidates who are higher quality, faster to hire, and proven to have greater impact on the business
Your referral strategy needs to be proactive, not passive.
Asking “does anyone know anyone?” rarely works. It relies on memory recall, produces a handful of obvious names, and leaves most of the network untapped.
The difference between noise and a referral channel that delivers comes down to four things: mapping networks, surfacing names through recognition, enabling secure mobile collaboration, and protecting data. Get these right, and referrals become a repeatable sourcing engine – one our RPO recruiters and platform make simple.
Proactively Target Quality Talent
Collaboration made easy
The platform is mobile-first and designed for simplicity. It works seamlessly across devices – phone, tablet, or desktop – so employees can respond wherever they are. Instead of scheduling meetings or filling in spreadsheets, they simply review shortlists and give feedback with a few clicks. It takes seconds, not hours.
Security is built-in. Sharing is controlled, data is encrypted in transit, and only public information is surfaced – so employees don’t feel like they’re giving away private networks. This creates a safe environment where collaboration feels natural, not forced.
Feedback from users is consistent: it’s “super easy” and it surfaces people they hadn’t thought of until they saw the name. Recruiters describe it as a tool they “love” because it transforms a manual, frustrating process into one that just works – quickly, securely, and at scale.
Compliance and trust – building confidence into referrals
Backdoor checks may feel tempting, but once someone becomes a candidate or applicant, they create compliance risks. Our model avoids this by keeping referrals consent-driven, secure, and transparent. Data is encrypted, only public information is surfaced, and candidates are part of the process.
The result: faster, more confident hiring decisions without legal or ethical grey areas. Compliance isn’t a hurdle – it’s what makes your referral program credible and effective.
The problem with passive referrals
There are several major problems with most passive referral programs:
Low recall – employees rarely remember all the people they know when asked cold.
One-off effort – interest fades after the first request, and momentum disappears if the recruiter leaves.
Lost IP – spreadsheets and inboxes don’t scale and aren’t retained as corporate assets.
The outcome is a trickle of referrals, mostly limited to an employee’s current close contacts, leaving 90% of potential value untouched.
Proactive referral mapping
Referable was built to solve these issues. Instead of relying on memory recall, it works on recognition. Employees are prompted with names of people they’ve worked with or know by reputation. A simple click is enough to confirm whether someone is referable, recommendable, or not suitable.
This shift from recall to recognition makes the process dramatically more effective:
More names surfaced – because recognition triggers instant memory.
Quality filters – employees help qualify who is worth pursuing and who is not.
Speed – shortlists can be built in minutes, not weeks.
In trials, recruiters found one in every five names shared came back as genuinely referable – delivering up to 80% efficiency gains.
Talent mapping in practice
With Referable, recruiters and RPO teams can:
Build talent maps of pre-qualified candidates linked to employee networks.
Differentiate between referrals (direct introductions) and recommendations (leads the recruiter should scout).
Secure referral IP in the platform, so knowledge isn’t lost when recruiters or employees move on.
Use dashboards to track activity, identify who is collaborating, and show progress to hiring managers.
This structured approach doesn’t just produce more names. It produces better hires – with lower fail rates at interview, stronger cultural fit, and higher long-term performance.
What this means for leaders
A Targeted, Proactive Referral program
Traditional referral programs ask employees to recall names on demand. The result is shallow pipelines, inconsistent quality, and missed opportunities. Proactive referral mapping flips this model. By using recognition rather than recall, and by making the process mobile-first, secure, and instant, you turn employee networks into a repeatable sourcing engine.
For leaders, this means:
Speed – high-quality referrals surfaced in seconds, without meetings or spreadsheets.
Security – controlled sharing, encrypted data, only public information exposed.
Consistency – a growing corporate asset, not a one-off spreadsheet lost when people leave.
Quality – hires made through mapped referrals onboard faster, stay longer, and perform better.
Passive programs generate noise. Proactive referral mapping delivers signal – a structured, collaborative process that surfaces talent you already trust, faster than the open market. For companies scaling in Japan, this is not optional. It’s a competitive advantage.
Success Starts With Strategy
Hope isn’t a strategy. Every effective RPO begins with a clear plan – one that shows where you can improve quickly and how to build lasting capability.
Our approach focuses on three critical levers that create the foundation for rapid wins and sustainable results:
Agency Optimisation
Agency management with teeth
We don’t just manage agencies – we audit and classify them. We identify which recruiters are true specialists and which are generalists.
Easy-to-fill reqs go to referrals and direct sourcing. Hard-to-fill or urgent reqs go to qualified, motivated agencies, with the right incentives to get the job done.
Because great results are about partnership and mutual success.
Content Strategy
Tell Your Story with content that converts
Most agencies pitch candidates with their own improvised story. We fix that. We create micro-sites for each project, with a storytelling model that works:
Industry trends and drivers, company positioning, product market fit and impact, people (leadership credibility), the role (kept concise), the candidate’s career path.
Every recruiter, every candidate, sees a consistent, compelling message – controlled by you, amplified by your agents.
Direct Sourcing
Candidate-first, Channel-smart
Our RPOs start with candidate mapping with the goal of optimising direct sourcing. We build a view of who’s in the market, who can be referred, and who should be avoided. From there:
Referrals – engage employee networks first.
Direct sourcing – outbound targeting of the right people.
Job boards – assessed and used tactically, not by default.
Trust Earned, Not Claimed
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Goh Hattori, APAC Talent Acquisition
“Instrumental in hiring key people, including Country Manager, and delivering RPO”
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Sung Hae Kim, Global Head of People
Murray built our Japan team, securing key sales & engineering hires. High quality candidates, knows his stuff.
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Jon Robertson, APAC VP
“Murray has been a tremendous help in hiring dozens of individual contributors as well as key leaders”
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Josep Garcia, APAC VP
“Impressive research and a job well done! Thanks for the great work.”
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Kate Berkeley, APAC Talent Acquisition
“One of the top recruiters VMware has worked with, across the whole of Asia Pacific. Exceptional.”
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Anthony Palladino, CRO
“Thanks for your work. Nice job! I appreciate you running at a very intense pace. ”
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Anesh Ravi, APAC Sales Director
“Thanks for all your work throughout the process - I’ve enjoyed working together!”
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Patrick Cook, Director Innovation
“Murray has done outstanding work for PARC in a difficult talent space”
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Matt Thatcher, Global Sales VP
“His business sense and creativity helped fill a high level executive position in a relatively short period of time.”
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Stephen Beck, Services VP
"Murray was invaluable. His advice, cultural guidance, and results were outstanding. I highly recommend him.”
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Gerry Sillars, APAC VP
“If you need someone to assist as you try to enter the Japanese market don’t look any further.”
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Mathew Fleming, APAC Sales Director
“Helped us lock in a key leader for Japan. Did an excellent job.”
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Barry Kent, Global Sales VP
“Excellent work to hire a key sales lead for our new all-flash product in Japan.”
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Brian Burns, Founding Partner
“I see Murray as the only recruiter that really understands the markets that he recruits into.“
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Matt Young, APAC VP
“We almost exclusively found Murray to be our go-to recruiter. I highly recommend him.”
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North Compton, Executive Recruiter
“Murray has deep knowledge and experience about all things RPO.”
Collective Experience In Practice
We’re not just another agency calling itself an RPO. Together with our partners, we’ve led Asia-Pacific recruitment programmes that helped build some of the world’s top technology companies. From executive search to large-scale hiring, our experience spans the leaders that have shaped today’s innovation economy.
And more.